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Questions: 64. Is the Hotel staff able to speak english?
Answer:
In the 4- to 5-star hotels the staff is well trained in speaking English, especially at the reception. These upper class hotels also provide an English description of the hotel in your room.

In the big Chinese cities also the staff of 3-star hotels is able to speak English.

In smaller cities they speak only simple English.

If you face some communication problems during your stay, please contact the assistant manager in the lobby or our local tour guide first.

If they can also not help you, please do not hesitate to contact the staff of Sinoway Travel directly. We will offer a contact list for every client who has booked our service.
 
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